We are looking for an experienced ecommerce lead to join our growing team. The role will see you leading key projects, acting as an expert consultant, and working with an enviable client list.
If you have experience leading eCommerce strategies, engagements, and managing and working in project teams, whether within a consultancy/agency or client side environment then we would love to hear from you.
The mission of this role is to provide expert advice and strategic direction, targeted towards helping our clients drive commercial return, conversions and customer engagement.
Help to develop online and omni-channel strategies in collaboration with internal and external teams
Ensure digital channels are delivering an optimum online customer experience
Provide optimisation recommendations (conversion, acquisition, usability etc)
Review site metrics to help drive KPIs and targets
Develop and drive client's online retail business through online trading activities
Work with in house resources and 3rd party agencies, devising strategies to hit KPIs
Improve and drive customer acquisition and retention levels
Key experience and attributes required include:
Minimum of eight years digital experience in consulting, agency and/or client side roles
Operational ecommerce experience
An in-depth understanding of omnichannel/digital customer experience
An in depth understanding of and the ability to guide best practice ecommerce and omni channel principals (both from the customer experience and business operations POV)
Experience in developing frameworks and strategic solutions for clients
Proven ability to influence and support c-suite stakeholders
Confident to lead a strategic regional or global ecommerce/digital project
Strategic thinker with a commercial focus
Ability to support and build capability of our internal and client teams
How to Apply
If this sounds like you we would love to hear from you. Please apply as soon as possible to be considered, by sending us your CV and a covering letter - including your salary expectations
No recruiters please (and thank you)